Travel and Coronavirus Update for Sojourn Guests

Updated as of March 18, 2020.

The team at Sojourn is closely monitoring the spread of Coronavirus and the concerns surrounding it. I hope you are staying safe and healthy during these tumultuous times surrounding the COVID-19 crisis. Please know that Sojourn’s mission to offer the best customer service and travel experience to our guests has not wavered even as we navigate this uncharted territory. The safety and health of our guests and staff reign supreme at this moment in my mind and running business and trips, as usual, is not an option anymore.

• As of March 18, 2020 – Restricted US and Canada border movement announced by both the governments. In light of this announcement, and without any end date offered at this point, we will continue to monitor the border status and contact guests affected directly by this. As of now, the following trips are being monitored until 30 days from the departure when we will make a decision on whether the trip is a go or a no-go. We will be in touch with the guests accordingly.
  • • Vermont to Montreal – June 4, 2020
    • Niagara Wine Country – June 14, 2020 and June 21, 2020.
  • For guests who are Canadian citizens looking to travel to the United States for trips after May 2, we will directly be in touch if the situation is not resolved 30 days prior to your departure.
• As of  March 17, 2020, we are postponing all our trips around the world scheduled through May 1, 2020. We have directly contacted the guests affected by this.
• All trips from May 2, 2020 – If we must postpone a trip due to any travel restrictions implemented by health officials and authorities, or any other issue beyond our control, we will offer a full credit with a 1-year expiration from the departure date of that trip. For trips scheduled from May 2, 2020, we will make a decision to run them (or not) at least 30 days prior to the departure. Once again, the decision will be driven by health officials and government ruling after taking into consideration the safety and health of our guests and staff. We will promptly communicate with the guests affected by the decision.
• If you are already booked on a Sojourn trip and your final payment due date coming up, please know we are extending the final payment deadline from 90 days prior to a departure to 75 days prior.
• None of the above applies to a private or a custom trip. If you are booked on a private trip and feel concerned, please call us to discuss the options.

Given the fast-evolving nature of this crisis, please understand that we reserve the right to change these policies without prior notice in response to changes and directives from the government and health officials.

I will be in touch and update this space as the situation evolves.

Thank you for all your support during these trying times. Please stay safe, healthy, and pay attention to your health officials. I remain optimistic and hope to see you on one of our trips soon.

Sending my best!

Raja