We are looking for a Production and Fulfillment Assistant to provide support to Sojourn’s team of Tour Managers, Guest Service and Marketing staff. A dedicated eye for detail, demonstrated work-ethic and strong team-player skills are core competencies for the successful candidate.
It is a 15-20 hr/week commitment.
We want someone ready to take on challenges and work hands-on with Sojourn Staff.
-Process daily catalog fulfillment.
-Process other shipping/postage needs.
-Assist in the preparation of materials sent to Sojourn tour guests.
-Assist Tour Managers in the preparation of tour materials.
-Answer phones when Sojourn staff is unavailable or meeting.
-Proven proficiency with Microsoft Office (especially Excel & Word).
-Ability & willingness to learn new skills.
-Bachelor’s degree and/or significant previous office administrative experience.
-Demonstrated eye for detail & strong work-ethic.
-Task oriented and driven team-player
-Manage multiple tasks and priorities, and report out on in a fast-paced, fast-changing environment.
Send your resume to email@example.com
This is not a remote position. All positions are located in Charlotte, VT.
No phone calls please!
The Tour Manager position is located in Charlotte, Vermont and will be responsible for specific product management and tour-related operations. This role will also be managing all aspects of tour-specific vendors including planning, contracting, and organization. The Tour Manager will have direct responsibility for specific tour quality and performance. Resume without vendor and contract management experience in the travel industry will not be considered.
-Management of all aspects of specifically assigned tours
-Planning, negotiations and contracting
-Coordination with tour leaders
-Updating tour itineraries and route directions
-Execution of assigned tours (prepare paperwork, oversee invoicing and payments)
-Quality/performance of assigned tours based on guest and leader feedback
-Develop intimate knowledge of assigned tours via research, FAM (familiarization) trips or guiding
-Management of tour leaders
-Annual hiring and training
-Scheduling of tour leaders and on-going performance assessment
-Year-end evaluation and follow-up
-3-5 years of professional work experience in travel and hospitality especially in contracting and vendor management
-Proficient in MS Word and Excel
-Unfailing attention to detail, highly organized and efficient, systems-oriented
-Strong written and effective, collaborative oral communications skills
-Commitment to the highest levels of integrity and honesty
Job Type: Full-time
Send your resume to firstname.lastname@example.org
No phone calls, please!
As a Sojourn guide, you and your co-leader will spend the tour engaging our guests and ensuring their safety and enjoyment. You will rise early each morning to attend to behind the scenes details and preparation, and end each day late in the evening. You will need to be a jack of all trades (see below) and will serve as the face of the company while in the field. While the job is extremely fun for the right individual, it requires long hours on the job – not necessarily in the saddle of your bike. For the right person, the job might just be the best one you will ever have.
Do you have what it takes? Here’s the short list of critical attributes you’ll need to possess:
-Enjoy interacting with people and possess exceptional customer service skills
-Have an engaging personality and are able to connect meaningfully with anyone
-Are known for your ability to facilitate fun while balancing superior organizational skills
-Are a resourceful, flexible, team-player with a high level of integrity
-Have outstanding communication skills and are comfortable addressing a group
-Demonstrate an exuberant zest for life balanced by refined professionalism
-Are energetic and function well without much downtime
-Have an inherent curiosity with interest in history, geology, and/or the natural world
-Have an excellent sense of direction and map-reading skills
-Are a foodie, wine or beer aficionado, and can put on a really good spread for 20 people
-Are a competent road cyclist who can ride comfortably at 15-18 mph for 2-3 hours at a time
-Have basic bike mechanical ability such as changing a tire, adjusting brakes and derailleurs
-Are fit enough to repeatedly carry 30-50 lb luggage, often upstairs
-Are able to work a minimum of five week-long trips during 5-12 weeks between June 12 and November 1
-Have a current motor vehicle operator’s license in violation-free standing, and are able to pass a DOT physical
-Are available to participate in training from Spring 2018
-Per tour wage
-Extensive industry benefits
-A resume and introductory cover letter
-A self-assessment of why you are interested and why you would be a great fit for Sojourn
-A copy of your motor vehicle operator’s license
-Two to three letters of reference pertaining directly to this position and including contact details
Send your application to email@example.com.
No phone calls, please.