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Bike Tour & Active Vacation Jobs

Sojourn is a boutique, luxury active vacation company with a strong mission of  People, Passion, and Places.

We are currently hiring for the following positions:

Tour Manager

The Tour Manager position is located in Charlotte, Vermont and will be responsible for specific product management and tour-related operations. This role will also be managing all aspects of tour-specific vendors including planning, contracting, and organization. The Tour Manager will have direct responsibility for specific tour quality and performance. Resume without vendor and contract management experience in the travel industry will not be considered.

Primary Responsibilities:

-Management of all aspects of specifically assigned tours

-Planning, negotiations and contracting

-Coordination with tour leaders

-Updating tour itineraries and route directions

-Execution of assigned tours (prepare paperwork, oversee invoicing and payments)

-Quality/performance of assigned tours based upon guest and leader feedback

-Develop intimate knowledge of assigned tours via research, FAM (familiarization) trips or guiding

-Management of tour leaders

-Annual hiring and training

-Scheduling of tour leaders and on-going performance assessment

-Year-end evaluation and follow-up

Knowledge & Skills Required:

-Bachelor’s Degree

-3-5 years of professional work experience in travel and hospitality especially in contracting and vendor management

-Proficient in MS Word and Excel

-Unfailing attention to detail, highly organized and efficient, systems-oriented

-Strong written and effective, collaborative oral communications skills

-Commitment to the highest levels of integrity and honesty

Job Type: Full-time

Send your resume to jobs@gosojourn.com

No phone calls, please!

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Digital Marketing Specialist

The Digital Marketing Specialist is based at our Charlotte, VT location and will be responsible for supporting digital marketing efforts for Sojourn Bicycling & Active Vacations as well as all affiliated companies. This person will help develop the digital strategies by conducting research, executing and optimizing digital marketing efforts and assessing tactics driving success.

Essential Function and Requirements:

–  Implement and customize website analytics; track and analyze website data via Google Analytics

– Develop media and website reporting templates

– Analyze digital efforts against set KPIs and report out results with actionable insights

– Provide PPC advertising and SEO services

– Research and define brand content opportunities, develop campaigns and increase brand awareness

– Strong results orientation and project management skills, excelling at juggling a wide range of administrative and marketing support projects to meet project goals and timelines

– Strong cross-company contributor and a team player.

– Collaborate with Web Design team for creative assistant and support

– This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

– Bachelor’s degree in Marketing, Business, or related field

– 2-3 years research and data analysis experience required, preferably related to digital marketing, web development, and user experience

– Understanding of content marketing in social and web and strong working knowledge of PPC and SEO

– Proficiency in WordPress and optimizing web pages

– MUST be technically inclined and Highly proficient in Google Analytics, SEO Tools, spreadsheets

– Familiarity with basic web development principles

– Highly proficient in Microsoft Word, Excel, and PowerPoint.

– Some proficiency with Adobe Suite preferred.

– Excellent organizational & interpersonal skills with attention to detail

– Ability to set priorities and work independently within set guidelines

– Ability to work collaboratively and interact professionally with internal and external customers of the company

– Ability to multi-task, work independently and with a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness

– Prioritize while able to adapt to changing priorities

Job Type: Full-time

Send your resume to jobs@gosojourn.com

No phone calls, please!

_____________________________________________________________

Content Writer 

The Content Writer position is remote and would be on a project basis. We are looking for something who can deliver on social, web, product and catalog content requirements.

Essential Function and Requirements:

Responsible for writing, editing, and proofreading copy from conception to completion, and providing highly-accurate and quality work by the required deadline.

– Write and proofread copy, and any other related informative and promotional materials

– Drive brand consistency through ongoing development and implementation of brand guidelines for a copy.

– Ensure timely release of copy material.

Qualifications:

– Minimum of BA in English, Journalism, Advertising, Marketing or related field.

 – Significant writing experience for travel industry required.

– Knowledge of English grammar and punctuation.Excellent copywriting, editing, proofreading, and project coordination skills.

– Meticulous attention to detail including clear and concise communication, commitment to producing a quality product, and deadline conscious.

Job Type: Project-basis

Send your resume to jobs@gosojourn.com

No phone calls, please!

___________________________________________________________________________________

Bike Tour Guides

As a Sojourn guide, you and your co-leader will spend the tour engaging our guests and ensuring their safety and enjoyment. You will rise early each morning to attend to behind the scenes details and preparation, and end each day late in the evening. You will need to be a jack of all trades (see below) and will serve as the face of the company while in the field. While the job is extremely fun for the right individual, it requires long hours on the job – not necessarily in the saddle of your bike. For the right person, the job might just be the best one you will ever have.

Do you have what it takes? Here’s the short list of critical attributes you’ll need to possess:

You…

-Enjoy interacting with people and possess exceptional customer service skills

-Have an engaging personality and are able to connect meaningfully with anyone

-Are known for your ability to facilitate fun while balancing superior organizational skills

-Are a resourceful, flexible, team-player with a high level of integrity

-Have outstanding communication skills and are comfortable addressing a group

-Demonstrate an exuberant zest for life balanced by refined professionalism

-Are energetic and function well without much downtime

-Have an inherent curiosity with interest in history, geology, and/or the natural world

-Have an excellent sense of direction and map-reading skills

-Are a foodie, wine or beer aficionado, and can put on a really good spread for 20 people

-Are a competent road cyclist who can ride comfortably at 15-18 mph for 2-3 hours at a time

-Have basic bike mechanical ability such as changing a tire, adjusting brakes and derailleurs

-Are fit enough to repeatedly carry 30-50 lb luggage, often upstairs

-Are able to work a minimum of five week-long trips during 5-12 weeks between June 12 and November 1

-Have a current motor vehicle operator’s license in violation-free standing, and are able to pass a DOT physical

-Are available to participate in training from Spring 2018

Wage & Benefits:

-Per tour wage

-Extensive industry benefits

Apply by sending us the following:

-A resume and introductory cover letter

-A self-assessment of why you are interested and why you would be a great fit for Sojourn

-A copy of your motor vehicle operator’s license

-Two to three letters of reference pertaining directly to this position and including contact details

Send your application to jobs@gosojourn.com.

No phone calls, please.