Quantcast
Request a Catalog | 800-730-4771

Open Positions

Sojourn is an award-winning luxury active vacation company with a mission of People, Passion, and Places.

We are currently hiring for the following positions:

Guest Services Specialist

Tour Leaders

Guest Services Specialist

We are currently looking for an extraordinary individual to join our Guest Services Team. He/She will be consulting with our guests via phone and e-mail while providing an outstanding level of service and booking trips.

This a full-time position based out of our offices in Shelburne, VT.

Critical Qualifications for the Role:

–  Excellent listening skills and a willingness to exceed guest expectations with every interaction. In other words, someone who is a people person.

–  Excellent written and verbal communication skills. Our guest services specialist needs to be able to communicate clearly.

–  High level of sales initiative.

–  Ability to work effectively in a fast-paced environment.

–  Proficient in working with Phone Systems and our Booking Software or a willingness to learn.

–  Have a passion and interest in travel, especially in active travel.

–  An avid biker (bonus but not a requirement).

Job Type

– Full -Time | Monday through Friday | 9 AM – 6 PM (EST)

Apply by sending us the following:

-A resume and introductory cover letter

-A self-assessment of why you are interested and why you would be a great fit for Sojourn

Send your application to jobs@gosojourn.com.

No phone calls, please.

Tour Leaders

As a Sojourn tour leader, you and your co-leader will spend the tour engaging our guests and ensuring their safety and enjoyment. You will rise early each morning to attend to behind-the-scenes details and preparation, and end each day late in the evening. You will need to be a jack of all trades (see below) and will serve as the face of the company while in the field. While the job is extremely fun for the right individual, it requires long hours on the job – not necessarily in the saddle of your bike. For the right person, the job might just be the best one you will ever have.

Do you have what it takes? Here’s the shortlist of critical attributes you’ll need to possess:

You…

-Must be available for a 4-day leader training

-Are a competent road cyclist who can ride comfortably at 15-18 mph for 2-3 hours at a time

-Have basic bike mechanical ability such as changing a tire, adjusting brakes and derailleurs

-Have a current motor vehicle operator’s license in violation-free standing, and are able to pass a DOT physical

-Are fit enough to repeatedly carry 30-50 lb luggage, often upstairs

-Enjoy interacting with people and possess exceptional customer service skills

-Have outstanding communication skills and are comfortable addressing a group

-Energetic and function well without much downtime

-Have an inherent curiosity with interest in history, geology, and/or the natural world

-Have an excellent sense of direction and map-reading skills

-Are a foodie, wine, or beer aficionado, and can put on a really good spread for 20 people

Wage & Benefits:

-Per tour wage

-Extensive industry benefits

Apply by sending us the following:

-A resume and introductory cover letter

-A self-assessment of why you are interested and why you would be a great fit for Sojourn

Send your application to jobs@gosojourn.com.

No phone calls, please.